Employee Testimonials

Adam is our Operations Director and in the 25 years he has spent in the industry, he has had various roles from engineer to manager, and now director. The experience he has gained means he can bring a calm head and a steady hand to any situation. “The key thing for me is driving my […]

Louise Taylor is our new Head of Customer Experience at SCG SW and brings a wealth of experience with her into the role. Responsible for keeping customers happy and at the forefront of every interaction, her cheery smile brightens up the office. Customer experience may be her priority but what does Louise love most about […]

Katie Lancaster is our new Financial Controller, who is responsible for analysing the business revenue, cost and trends. Katie smiles when you ask what she most enjoys about her job: “I love problem solving and analysis, so this role is perfect for me. Her proudest moment at SCG is easy to pick out too: “Completing […]

Amir Mahmood is a Service Assurance Technician, part of the team responsible for troubleshooting customer problems and providing exceptional customer service.He says “Working at SCG South West I find the environment very positive and the team are fantastic to work alongside. The job never gets boring as the issue is never the same!I’ve always been […]

Mohima Hussain is a Customer Relations Executive, one of the lovely people in direct liaison with our customers, providing the exceptional service that SCG SW is known for. She says “Listening to our customers and understanding them and their business to ensure we give them a bespoke service is key. I love working with SCG […]

Sam is one of the primary installation/delivery engineers and is responsible for ensuring smooth transition of different services, IT, Network and VoIP. This may sound technical, but Sam strips out the technical jargon and keeps our customers up to date in plain English, ensuring they understand what is going on at every stage of their […]